Talk to your customers
like humans do.

The customer messaging platform that helps you build relationships with your customers through conversational, omnichannel experiences.

💬

Sarah from Support

Online now • Usually replies in 2 min

Hey there! 👋 I saw you were looking at our Pro plan. Can I answer any questions?
Yes! Does it include the AI chatbot feature?
Great question! Yes, Pro includes our AI-powered Resolution Bot that handles common questions automatically 24/7.
That's exactly what we need!

Everything to connect
with every customer

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Messenger

A beautiful, customizable messenger that lives on your site and app. Start conversations where your customers already are.

🤖

AI Resolution Bot

Automatically resolve up to 50% of support inquiries instantly with intelligent routing and smart responses.

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Inbox & Teamwork

A shared inbox built for teams. Assign conversations, add notes, collaborate internally, and never drop the ball.

🎯

Targeted Messages

Send the right message at the right time with behavior-based triggers, segmentation, and automated campaigns.

📱

Omnichannel

Email, SMS, WhatsApp, Messenger, and more — all unified in one platform with full conversation history.

📈

Analytics & Insights

Understand customer sentiment, track response times, measure satisfaction scores, and optimize your support.

Start delighting your customers today

Join 25,000+ companies using Intercom to build lasting customer relationships.

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